No chatbot wall. No "we'll get back to you in 5-7 business days" auto-reply. Four channels, all of them eventually route to a real person on our small team.
Best for tickets, account questions, refund requests. Reply within 24 business hours.
STATUS /statusBefore you open a ticket — check if it's a known infrastructure incident. Updated every 60s.
REFUND 14-day full refundWithin 14 days of upgrade: prorated refund to original payment method. One-click cancel from Settings → Billing.